Make ups and lesson credits
All Horizon Tennis Programs suspended indefinitely
We had to make a very difficult decision on Sunday 22nd of March and one that we could no longer have in the back of our minds. On many occasions in the last week we went back on forth on what was fair, and a balanced situation for our parents, and our students. But no longer does weighing options feel like the right thing to do. What has been sparked inside of our hearts is a need for strong action now and not in a week or two, or when Easter holidays begin.
That decision we know will impact our students, their families, and our patrons greatly who participate weekly in group classes and private lessons. Horizon Tennis, effective immediately is suspending indefinitely all lessons, and group classes.
As expressed in the video that Dan has put forward, you can see this is something that is very emotional for us, because our business, and our coaches hang in the balance of us continuing our services and for right now, we can no longer offer them in good conscience. Watch Dan's Facebook video here.
In more detail, here is what this means for our Term registrations, all remaining sessions within Term 1 – participants will be issued a credit amount for the remaining classes that they cannot attend. Scheduled makeup classes will also be issued a credit. Credit vouchers will continue to be emailed out, please be patient with us during this time.
We made the decision not to offer next term sign-ups because we can’t say for sure that schools will be open, but we do know we will resume when it is safe for our coaches and community to do so and we hope that is as soon as possible if we all do our part now.
How can you support Horizon Tennis to continue to operate when it is safe to do so?
We are introducing “Pledge for Play” in place of a standard registration for classes. Families and patrons can use this credit once classes resume or when they choose to return.
"Pledge for Play" can be purchased via the link in this email: https://www.classhub.com.au/secure/registration?providerAlias=horizontennis&classId=E742C26F-641D-4458-9E6E-951A03565C1E
As an additional option, you can purchase a Horizon Tennis Membership, which will grant you free court hire on Sundays to our venues (OLR, Chapel Hill SS and Moggill District Sports Park) for as long as they are available to hire. Reasons why a court may not be available for hire in the future include, circumstances outside of Horizon Tennis’ control, such as school directives, and local, state shut-down.
Sign-up for Horizon Tennis Membership here: https://my.tennis.com.au/OnlineMembership/712888
We thank you for trusting us so far and we ask you to put faith in us now. From the very bottom of our hearts we wish you well, may us all get through this together.
Dan and Nicole Mascall
Owner and Admin Manager